What agencies say about working with Pelita.

"The reading review told us exactly what we needed to know. Azlan spent two days with our counter team before writing the brief, and the resulting document — which our director read the same week — identified one specific handling step where summarisation would help, and three where it would not. That level of specificity is not what we expected."

April 2025 · Kuala Lumpur

"We were initially hesitant — our correspondence involves citizen data that is sensitive, and previous vendor proposals hadn't addressed the PDPA obligations in any meaningful way. Pelita's approach was different; Nurul reviewed our data classification framework before any files were shared, and the usage policy they produced was something our legal team could actually work with. The pilot itself ran smoothly across six weeks."

March 2025 · Shah Alam

"The quarterly stewardship arrangement has been more useful than I anticipated. The audit briefs give our board a credible record that AI outputs are being reviewed, not just deployed and forgotten. The yearly summary also arrived in time for our annual review cycle, which was helpful."

April 2025 · Putrajaya

"Krishnan walked our IT team through the air-gapped integration in detail before we agreed to proceed. The technical documentation was written for our internal team, not for a vendor audience — that made the handover straightforward. I would have liked a slightly faster turnaround on one of the interim deliverables, but the final brief was thorough."

February 2025 · Cyberjaya

"We had the Reading Review done specifically because our director wanted an independent view before presenting anything to the board. The brief Pelita produced gave us a straightforward answer — that AI summarisation of incoming public complaints would be appropriate for the initial triage step, but not for the case-resolution correspondence. That distinction was exactly what we needed."

March 2025 · Johor Bahru

"Having a named adviser throughout the engagement rather than a different team member each time was genuinely useful. The adviser we worked with already knew the context when we raised questions mid-pilot, so we weren't re-explaining the situation from scratch. The quarterly review model suits our internal reporting structure well."

April 2025 · George Town